HOW TO ORDER
-1- To Order Online, Just follow the simple instructions below
Our On line Store enables you to order food from over Eighty different restaurants.
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First, please “Choose the City” you wish to order from. (Dubai or Abu Dhabi)
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Your next step is to “Choose the Cuisine or Outlet” you wish to eat from and you can do that by browsing “Your Choice of Cuisines" or "Locate by Restaurant".
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Once your mind is set on an outlet (s), browse the menu, choose your dish (s) and the quantities required and simply “Add” it to your basket.
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Please make sure to choose your Options in the drop down menu next to each dish (when applicable) Use your Ctrl Key to select individual options or your Shift Key to select All options on each dish
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Once you have everything you need, simply click on “Checkout”.
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Review the dishes selected & make any substitution if needed by clicking on “Return to Menu”. If no substitutions are required simply click on “Checkout”
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Login into your account or create one (It will only take you a few seconds to create it)
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Select whether you wish your food to be delivered immediately or you wish to schedule a delivery.
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Choose your payment method.
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Choose your location (if you have multiple locations)
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At this point you can submit a “Special Request” such as; light shopping along with your food order or simply to inform us not to ring the door bell because the kids are sleeping.
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Click on “Submit Order”.
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You will then be presented with a summary of your order along with your order number for reference.
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You will also receive an automated e-mail confirming your order details.
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Finally, your order will be confirmed within 10 minutes by our “Call Centre”. If you do not receive a call from us within 10 minutes, there could be a problem beyond our control, so please give us a call on 800 478 so as to proceed with your order promptly!
-2- Allow approx. 30 - 60 minutes for delivery
We aim is to deliver delicious skilfully prepared dishes from some of Dubai’s & Abu Dhabi's finest restaurants within 1 hour. We do not deliver fast food, and understandably some of our restaurants may require slightly longer preparation time than do the more traditional take out restaurants. To facilitate & streamline the delivery process & in order to serve you promptly, may we suggest that you place your order from a restaurant in your delivery area, due to the heavy traffic we are experiencing in Dubai specially. However, if for reasons beyond our control, there is going to be a delay, you will be notified. If you wish to have a delivery made at a specific delivery time, you are welcome to call & order in advance. Please ask your operator for any further details.
-3- Cancelling your order
An order can only be cancelled within 5 minutes of placing it.
-4- Delivery Times
From 6.00Pm - 11.00Pm
Fridays & Public Holidays: 12.00Pm - 11.00Pm
(Subject to restaurant opening times)
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RSD has an Aed 60/- minimum food order and a Aed 30/- delivery charge per hotel or restaurant (Dubai & Abu Dhabi)
An order can only be cancelled within 5 minutes of placing it.
Light shopping can be collected along with your order.
All Prices are NET
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